Privacy Policy

This policy explains how Welford Stores collects, uses, and protects customer data in line with UK data protection regulations.

We collect only the information needed to process orders, answer enquiries, and run the store. This includes contact details you provide, delivery information, order history, and basic technical data such as browser type and device settings. Cookies are used to keep the site working, remember basic preferences, and understand how the store is used. Your information is used to fulfil orders, communicate about your purchases, respond to customer service requests, and improve everyday shopping. We do not sell personal data. You may ask to access, correct, or delete your personal information, and you can change your communication preferences at any time by contacting us.

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. These measures are designed in line with standard UK data protection requirements, including the UK GDPR and the Data Protection Act 2018. If you have a question about this policy or want to exercise your rights, please use the contact page. We will review and respond to requests within the timeframes required by UK law.